Frequently Asked Questions (FAQ)
1. How do I receive my digital product after purchase?
Once your purchase is completed, you will receive a confirmation email with a link to download your digital product immediately. Additionally, you can download the product directly from the thank you page after checkout.
2. Can I download the product more than once?
Yes, you can download the product multiple times using the link provided in the confirmation email. If you encounter any issues with the download, feel free to contact us for assistance.
3. What should I do if I don’t receive the download link?
If you haven't received the download link within a few minutes after completing your purchase, please check your spam or junk folder. If the email is still missing, contact our support team, and we will resend it promptly.
4. Are there any additional costs after purchasing the product?
No, there are no additional costs after purchasing the product. You will have lifetime access to the digital file, and any updates to the product will be provided to you for free.
5. Do I need special software to use the digital products?
Some of our digital products may require specific software (e.g., spreadsheet software like Excel or Google Sheets) to be used effectively. Please review the product description for any specific requirements before purchasing.
6. Can I request a refund for digital products?
Due to the nature of digital products, we do not offer refunds once the product has been downloaded or accessed. Please refer to our Refund Policy for more details.
7. What if I encounter technical issues with the download?
If you experience any technical difficulties while downloading or accessing your product, please contact our support team. We are happy to assist you and resolve any issues as quickly as possible.
8. Which payment methods are accepted?
We accept major credit cards, Apple Pay, and PayPal. All transactions are secured with industry-standard encryption to ensure your payment information is safe.