Refund policy

Dear Valued Customer,

We would like to clarify our refund policy to ensure transparency and a smooth shopping experience. When you make a purchase from our digital store, it's important to understand that digital goods are distinct from physical products. Here's how our refund policy works:

 

No Refunds after Download or Use: Once a digital file has been downloaded or used, we cannot cancel the order and issue a refund. This policy is in accordance with the regulations governing the sale of digital goods. Digital products can be easily duplicated or distributed, making it impractical to offer refunds after they've been accessed.

 

Alternative Options: We understand that sometimes you might change your mind or find another product more suitable for your needs. In such cases, please note that there are often alternative options available. For example, if you've purchased a paid app like "GoodNotes 6," there are free alternatives such as "Notability," “Noteful,” "ZoomNotes," and many more. We encourage you to explore these alternatives if they better meet your requirements.

 

Acceptance of Terms: By making a purchase of our digital products, you acknowledge and accept the terms and conditions outlined in our refund policy. This acceptance includes waiving your right to request a refund after the download or use of the product.

 

Our Commitment to Your Satisfaction: Your satisfaction is of paramount importance to us. Our digital products are crafted with care, and we stand by their quality. We are dedicated to supporting both our products and our customers. If you encounter any issues or if the product doesn't meet your expectations for any reason, please reach out to us.

 

Contact Us for Assistance: We're here to help you. If you encounter any problems, have questions, or need assistance, please do not hesitate to contact us. You can reach us by emailing info@digistorex.com. Our team is committed to addressing your inquiries and resolving any issues promptly.

 

Thank you for choosing our digital products. We aim to provide you with a positive and satisfying experience. If you have any further questions or concerns, please don't hesitate to get in touch.